We sincerely apologise for any inconvenience caused by the pump with your James Jade leave-in conditioner. This matter stems from a manufacturing issue, and we're actively working to provide swift replacements.

We're dedicated to providing the best haircare for your hair, and we genuinely hope that this doesn't discourage you from continuing to enjoy the benefits of James Jade.

Your patience and understanding during this time are greatly appreciated.

To ensure a seamless delivery of your replacement bottle, please fill out the form below with the required details: